Terms and Conditions of Sale

 

This page sets out the terms and conditions which govern Your purchase of and our supply of goods to You through the website located at http://www.jamesfreemangallery.com ("the Website"). Before you use the website you must read and accept all the terms and conditions. If you do not accept the Terms and Conditions stated here, do not use the Website.

DEFINITIONS

The term ‘James Freeman Gallery’ or 'us' or 'we' refers to the owner of the website and the supplier of the goods. The terms "You", "Your", "Yourself" and "Yours", when used in these Terms, includes any user of the Website, whether such user is a consumer or a business.

By placing your order with James Freeman Gallery You are agreeing to the terms and conditions set out below. If you do not agree to be bound by these terms and conditions you should not purchase goods from the site.

PLACING AN ORDER

Consumers

No contract exists between You and Us for the sale of any goods until We have received and accepted Your order and sent You written confirmation confirming Your order to the address or email address You have given. Once We have confirmed Your order, there is a binding legal contract between us (the "Contract"). Any goods on the same order which We have not confirmed do not form part of that Contract.

In using this Website and by placing an order, You warrant that You are legally capable of entering into binding contracts and You are at least 18 years old.

Description and Price of Goods

The description and condition of the items are listed in the product description on the website. We try to ensure that all product descriptions are as accurate as possible. On the rare occasion that there is an error, We will advise You about it as soon as reasonably possible.

Please view all images available for each item before purchase. If you require a more detailed report or further photos of any item or if you have any enquiries please contact us.

Prices

The price of the goods You order will be as shown on this Website at the time You submit Your order. The goods are subject to availability. If on receipt of Your order the goods You have ordered are not available in stock, You are free to cancel Your order if You wish to do so. If You cancel Your order We will refund or credit You for any sum that has been paid by You or debited from Your credit card or other account for those goods.

Every effort is made to ensure that prices shown on this Website are accurate at the time You place Your order. If an error is found, We will inform You within a reasonable amount of time and offer You the option of reconfirming Your order at the correct price or cancelling Your order.

The price of the goods does not include the cost of delivery. Shipping costs to be advised in all instances.

Payment

James Freeman Gallery must receive payment in full before items are dispatched. .

Delivery & Shipping

The cost of delivering your order will depend on its weight and size, and also the packing required. We will provide you with an exact price for shipping prior to finalising any sale. Following payment, please allow 10 working days for us to process and ship your order.

International Shipping

When ordering goods for delivery overseas You may be subject to import duties and taxes, which are charged once the parcel reaches its destination country. These charges must be paid by you .We have no control over these charges and cannot estimate what the cost will be as customs policies and import duties vary widely between countries. We suggest that you contact your local customs office for current charges before you order to avoid any unexpected charges.

We cannot accept responsibility for delays in delivery times that are caused by external influences such as national and international public holidays, postal strikes or adverse weather conditions. James Freeman Gallery will not be liable for any loss or damage suffered by You through any reasonable or unavoidable delay in delivery. We will inform You of any delay as soon as possible.

 

RETURNS

Returns Policy

Under the terms of the UK Consumer Contracts Regulations you have the right to cancel any order made through our website up to 14 days after it has been delivered to you. Unsuitable goods must be returned to the above address within 14 days of your receipt and received by us in their original condition and fit for re-sale. The customer is responsible for ensuring goods are suitably packaged for safe return and liable for the cost of the return postage. No responsibility can be accepted by James Freeman Gallery for return goods which are lost or damaged in transit – you are therefore advised to use a reliable delivery method which requires a signature.

If you have received an item in error or an item is damaged or defective please contact us as soon as possible with the details so that we may advise you of the appropriate return procedure. Damaged or defective goods must be photographed immediately, showing the original packaging. In these circumstances the customer shall not be liable for any postage costs.

We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you fail to return the goods. Subject to the above conditions being met, a full refund shall be issued for returned goods (excluding the cost of any postage) as soon as possible and in any event within 30 days of the goods being received by us.